{{ (moduleVm.actions && moduleVm.changeStatus) ? moduleVm.status : '' }} Communicating with Empathy in a World of Polarity Conflict
Activity Steps
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Purpose of Activity
To provide information about the polarities of patient and staff satisfaction, and how leaders can manage them with empathy.Learning Objectives
After completing this continuing education activity you will be able to:
- Recognize the competing polarities in healthcare.
- Outline how nurse leaders can manage polarities.
Disclosures
The authors and planners have disclose no potential conflicts of interest, financial or otherwise.
Price:
$12.95
Credits:
- ANCC 1.0 CH
- DC - BON 1.0 CH
- KY-BON 1.0 CH
- GA - BON 1.0 CH
Lippincott Professional Development is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. This activity is also provider approved by the California Board of Registered Nursing, Provider Number CEP 11749. Lippincott Professional Development is also an approved provider of continuing nursing education by the District of Columbia Board of Nursing, Florida Board of Nursing, and Georgia Board of Nursing, #50-1223.
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Test Code: NM0818
Published: Aug 2018
Expires: 12/31/2026
Sources:
Nursing Management
Required Passing Score: 13/18 (72%)
Categories:
Communication
,
Management
Specialties:
Management