{{ (moduleVm.actions && moduleVm.changeStatus) ? moduleVm.status : '' }} Decreasing Workplace Incivility

Activity Steps

1 Activity
2 Take Test 3Certificate

Purpose of Activity

To present a quality improvement project aimed at decreasing perceived incivility in a hospital setting.

Learning Objectives

After completing this continuing education activity you will be able to:

  1. Explain the problem of incivility, including the relationship between incivility and patient safety.
  2. Describe the interventions and outcomes of the quality improvement project.

Disclosures

The authors and planners have disclosed no potential conflicts of interest, financial or otherwise.

Price: $21.95

Credits:

  • ANCC 2.0 CH
  • DC - BON 2.0 CH
  • KY-BON 2.0 CH
  • GA - BON 2.0 CH

Lippincott Williams & Wilkins is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. This activity is also provider approved by the California Board of Registered Nursing, Provider Number CEP 11749. Lippincott Williams & Wilkins is also an approved provider of continuing nursing education by the District of Columbia Board of Nursing, #50-1223, Florida Board of Nursing, #50-1223, and Georgia Board of Nursing, #50-1223. Your certificate is valid in all states.







Planner
Test Code: NM0116
Published: Jan 2016
Expires: 12/31/2026
Sources: Nursing Management
Required Passing Score: 13/18 (72%)
Authors: Judith Warrner, MSN, RN; Kathleen Sommers, EdD, RN; Mary Zappa, DPT, ATC; Deirdre K. Thornlow, PhD, RN, CPHQ
Categories: Management , Professional Issues
Specialties: Management
Topics: Incivility , Workplace Violence